Its part of our Ambition 2012’s aspiration, AXA set out to strengthen its brand strategy and adopted a new signature – redefining / standards – to show its customers AXA’s determination to change people’s perception toward the financial industry.
The signature illustrates the Group’s determination to move from the land of promises to the land of proof, and at the same time establishing an authentic and long term relationship of trust in the eyes of the customers.
At AXA AFFIN we are redefining standards by three key attitudes that guide our daily actions and our commitment to our clients. They represent the expression of AXA’s personality to our customers, based on our understanding of their expectations and our ambition to become their preferred company.
Our core attitudes of the renewed brand strategy:
We treat our customers with empathy and consideration, provide personalized advice along their lives and reward their loyalty
We are there when our customers need us and we listen to them, truly
We say what we do and do what we say, we deliver and keep our customers informed, so that they can trust us